Privacy Policy

1. Scope of This Policy

This Policy applies only to information collected through the Site. It does not apply to:

• Information collected offline (in person, by phone, or by mail) outside of the Site, except where specifically noted.
• Information collected through our internal agent platform (GoGuruX) or other authenticated systems, which are governed by separate agreements and notices.
• Third-party websites or services we link to. We are not responsible for the privacy practices of third parties.

2. Information We Collect

2.1 Information You Provide

When you submit a contact or inquiry form on the Site, we collect information you choose to provide, which may include:

• Name
• Email address
• Phone number
• Agency or organization name
• State(s) of licensure (if provided)
• Any message or inquiry content you include
• Marketing communication preferences

We do not collect Social Security numbers, banking information, National Producer Numbers (NPN), or other sensitive contracting data through the public Site. Those data elements are collected only through separate, secure contracting workflows after an agent expresses interest.

2.2 Information Collected Automatically

When you visit the Site, we and our service providers automatically collect certain information through cookies and similar technologies, including:

• IP address and approximate geographic location
• Device type, operating system, and browser type
• Referring URL and pages viewed
• Date, time, and duration of visit
• Click and scroll behavior
• Unique device or session identifiers

2.3 Information from Third Parties

We may receive information about you from third parties such as:

• Service providers that help us verify, deliver, or improve our services
• Publicly available sources (e.g., state licensing databases) when evaluating prospective contracted agents

3. Cookies and Similar Technologies

We use a limited set of cookies and similar technologies to operate the Site. We do not use advertising pixels or cross-context behavioral advertising trackers on this Site.

Categories of cookies we may use include:

Strictly Necessary

Required for the Site to function (e.g., load balancing, security, basic page rendering).

Functional

Remember preferences and improve usability.

Analytics / Performance

Aggregate, generally de-identified information about how visitors interact with the Site, used to measure and improve performance.

Your Choices. You can:

• Control cookies through your browser settings
• Use industry opt-out tools at optout.aboutads.info and optout.networkadvertising.org
• Enable a Global Privacy Control (GPC) signal in your browser; we treat a GPC signal as a request to opt out of any sale or sharing of personal information (see Section 8)

4. How We Use Information

We use the information we collect to:

• Respond to inquiries and requests submitted through contact forms
• Evaluate prospective agent and agency relationships
• Provide, operate, maintain, and improve the Site and our services
• Send administrative communications (e.g., responses to your inquiry, event confirmations)
• Send marketing communications to recipients who have opted in (with the ability to opt out at any time)
• Measure and improve the performance of the Site
• Detect, prevent, and respond to fraud, security incidents, and unauthorized activity
• Comply with applicable laws, regulations, and legal process

We do not use information collected through the Site to make solely automated decisions that produce legal or similarly significant effects on you.

5. How We Share Information

We share information in the following circumstances:

Service Providers

Vendors that perform services on our behalf — including hosting, email delivery, analytics, and customer relationship management — and that are contractually required to use the information only for the purposes we direct.

Affiliates and Corporate Family

Entities under common ownership or control with Guru Insurance Marketing, including our parent organization and affiliated companies, for the purposes described in this Policy.

Business Transfers

In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar transaction.

Legal and Safety

When we believe disclosure is required or appropriate to comply with law, respond to lawful requests from government authorities, enforce our agreements, or protect the rights, property, or safety of Guru Insurance Marketing, our personnel, our customers, or others.

We do not sell personal information for monetary or other valuable consideration, and we do not share personal information with third parties for cross-context behavioral advertising or targeted advertising.

6. Data Retention

We retain information collected through the Site for as long as reasonably necessary to fulfill the purposes described in this Policy, including to:

• Respond to and follow up on inquiries
• Maintain records of agent relationships
• Comply with legal, tax, accounting, audit, and regulatory obligations
• Resolve disputes and enforce agreements

When information is no longer needed, we will delete or de-identify it in a manner consistent with our retention schedule and applicable law.

7. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect information collected through the Site against unauthorized access, disclosure, alteration, and destruction. These include access controls, encryption in transit, and regular review of our security practices.

No method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

8. Your U.S. State Privacy Rights

This Section describes rights provided by certain U.S. state privacy laws. Your rights, and our obligations, depend on the state where you reside.

8.1 California (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know the categories and specific pieces of personal information we have collected about you, the sources, purposes, and categories of third parties with whom it is shared.
• Delete personal information we have collected from you, subject to certain exceptions.
• Correct inaccurate personal information.
• Limit the use of sensitive personal information, where applicable.
• Non-discrimination for exercising your rights.

Categories of personal information we have collected in the past 12 months: identifiers (name, email, phone, IP address); commercial information (services of interest); internet or other electronic network activity (browsing/click data); geolocation (approximate, from IP); professional information (agency, licensure); and inferences drawn from the above.

Categories disclosed for a business purpose: identifiers, commercial information, internet activity, and professional information — disclosed to service providers as described in Section 5.

Sale or sharing of personal information. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising, as those terms are defined under CCPA/CPRA.

Sensitive personal information. We do not collect sensitive personal information through the Site, and we do not use or disclose any such information for purposes that would trigger the right to limit under CCPA/CPRA.

Global Privacy Control (GPC). Although we do not engage in sale or sharing as defined under CCPA/CPRA, we honor GPC browser signals and treat them as a request to opt out should our practices change.

Authorized Agents. You may designate an authorized agent to submit requests on your behalf. We will require verification of your identity and the agent's authority.

Verification. We will verify your identity before fulfilling a request, typically by matching information you provide with information already in our records.

8.2 Other Comprehensive State Privacy Laws

If you reside in Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, New Hampshire, New Jersey, Minnesota, Maryland, Indiana, Tennessee, Rhode Island, or another state that has enacted a comprehensive consumer privacy law, you may have the right to:

• Access / Confirm whether we process your personal information and obtain a copy
• Correct inaccuracies in your personal information
• Delete personal information we have collected
• Data portability in a portable, readily usable format (where applicable)
• Appeal a denial of your privacy rights request

We do not engage in targeted advertising, sale of personal information, or profiling that produces legal or similarly significant effects, so opt-out rights related to those practices are not applicable to data we process through the Site.

8.3 Nevada

Nevada residents may submit a verified request directing us not to make certain sales of covered personal information by contacting us at the email below. As stated above, we do not currently sell personal information.

8.4 How to Submit a Rights Request

To exercise any right described above, the fastest way is to use our online Privacy Request Form. You may also contact us through any of the channels below:

• Online Form: Privacy Request Form (recommended)
• Email: support@brockpartners.com
• Mail: Guru Insurance Marketing, Attn: Privacy Officer, 499 Air Park Rd, Tupelo, MS 38801
• Phone: 662-844-3300

We will respond within the timeframes required by applicable law (typically 45 days, with one extension permitted).

9. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us personal information, please contact us at support@brockpartners.com and we will take steps to delete it.

10. Marketing Communications

If you opt in to marketing emails, you may unsubscribe at any time using the link in any marketing email, by submitting our Privacy Request Form, or by contacting us at support@brockpartners.com. We will continue to send transactional and relationship communications (e.g., responses to your inquiries) as permitted by applicable law.

If you receive SMS or phone communications from us, standard message and data rates may apply. You may opt out of SMS at any time by replying STOP to any message you receive from us, or by submitting our Privacy Request Form. We comply with the Telephone Consumer Protection Act (TCPA) and obtain prior express written consent where required.

11. Third-Party Links and Services

The Site may contain links to third-party websites, including those of insurance carriers, service providers, and corporate affiliates. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any information.

12. International Visitors

The Site is operated in the United States and intended for U.S. visitors only. If you access the Site from outside the United States, you acknowledge that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top. Material changes will be communicated through a prominent notice on the Site. Your continued use of the Site after the effective date of any update constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, contact us at: